To Order

Select the items and quantities you want in your shopping cart.

Click View Cart to adjust quantities and click CHECK OUT NOW to enter your contact & payment information. The next time you order, this information will still be available but you can change it if you want.

Let us know any special instructions on shipping, payment or other matters and click SUBMIT ORDER. You will receive a detailed order confirmation in the e-mail address entered.

Soon after we will e-mail you an invoice with applicable taxes (if any) and shipping costs depending on your location. We will also send you a shipping confirmation with tracking information.

For immediate phone assistance please call 1 877 382 8807 or 1 514 382 8807 (9 am to 6 pm Eastern Time, Monday to Friday)

We also have a fax order form:

• Order Form (PDF format. Requires Adobe Reader.)

Fax : 1 514 382 6077 or Toll Free 1 888 382 6077

Please contact us for term credit forms and volume order discounts.

Payments

We accept cash or payment by Company Cheque, International Money Orders, Wire Transfers, PayPal, and Visa, MasterCard, American Express.

Prices are in Canadian Dollars F.O.B. Montreal. Minimum order $100.00. Prices subject to change without notice.

International Orders

Orders from overseas must be prepayed.

No courier provides C.O.D. service from Canada to the USA.

If you are in the United States the package is eligible for a duty waiver if the value is less than USD$200.00 If the Value is over USD$200.00 we will send it by Domicile Service meaning all duty, Taxes and Broker Fees are payed by us, the shipper.

THERE ARE NO EXTRA CHARGES OR PAPER WORK IF YOU ORDER FROM US

Website prices are in Canadian Dollars, we make the international Export Invoices in USD based on the exchange rate on www.xe.com.

Shipping

We ship with UPS & Canada Post, or a courier of your choice.

We will send you a copy of your original order inside the shipment. Our commercial invoices are detailed for every item shipped. Different styles are packed separately with descriptions and prices for easy review of your order.

Shortage and Damages: Please have the driver note the damaged boxes or opened boxes upon receiving of the shipment. We double-check all of our shipments! Notify us of all claims within 48 hours. For damaged boxes, save boxes or packing material for shipper's inspection

Refused Shipments: 15% restocking fee plus freight charges.

Guarantee

All products are 100% GUARANTEED for quality. If you are not satisfied, please return the merchandise within 10 business days.

Please contact us first for a confirmation code and call UPS for pick up using our account.

We credit all defected items. We don't accept returns for unsold merchandises.

Customization

We can adapt any of the products on the website to your business needs.