Frequently Asked Questions

Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products
we sell. Our online store is designed to provide you with very easy ordering enviroment .
We are a manufacturing and imports company in business for 14 years selling only to retailers in Canada 
USA , Europe & many other countries .
The following Lines are designed and hand crafted in our workshop located in Montreal :
Cyber Respirators Masks & Goggles , Cyber Falls , Cyber Jewelry , Steampunk Goggles & Respirators ,
Bullet Belts & Jewelry , Spikes Necklaces and Spikes Leather Chokers.

Prices are confidential to our customers.If you are a retailer please browse the entire website.
To become a customer please create an account and will respond without delay 7 days a week.
When your account is approaved you can log in to see the prices and purchase products.

Add items and quantities you want to purchase in your shopping cart.Review your order and chose the payment method.Your shipping & billing information is stored in your account.Note us any changes , instructions on shipping , payment or other matters and submit your order without paying.
You will immediatly receive a detailed order confirmation in the e-mail address you provided.
We will search for you the lowest shipping rate possible depending on your location and e-mail you a detailed matching invoice with applicable taxes (for Canadian Buyers) and shipping cost for your approaval.
For immediate phone assistance please call ( toll free Canada & USA )1 877 382 8807
or 1 514 382 8807 (8 am to 6 pm Eastern Time, Monday to Friday)
We also have a fax order form that you can print,write your order and fax it :

Fax : 1 514 382 6077 or Toll Free Canada & USA : 1 888 382 6077

Prices are in US Dollar F.O.B. Montreal. Minimum order $100.00.

We ship allover the world and receive all kind of orders from tens of items to hundreds,mix of size and weight.It's very complicated to have an accurate automatic rating system for shipping cost.We certainly don't want to overcharge you on shipping , instead will search for the lowest rate possible depending on your location.That's why our shopping cart doesn't  include the shipping cost.We can always use your courrier and account for shipping upon your request.
You will receive an e-mail for shipping confirmation with tracking information including the courier name , website and tracking number , and will tell you the estimated or guaranteed time in transit.
If you want any other kind of shipping method than standard pls let us know.
We package every item with protective material and put a label on it to match the invoice.

All invoices are in US Dollar.
We can be payed in Cash , Company Cheque , International Money Order , Wire Transfers , PayPal ,
Western Union , Visa , MasterCard , American Express.
If we don't have your credit card on file please call us for your credit card payment information
Monday to Friday 9 am to 6 pm at 1 514 382 8807 or toll free Canada & USA 1 877 382 8807
You can also Fax the information : card number, holder's name, & expiry date to : 1 514 382 6077
More payment information is available when you chose payment methode in the shopping cart.
Will note on the invoice the 4 last digits on your credit card for your reference.

All our products are 100% GUARANTEED for quality. If you are not satisfied, please return the merchandise within 10 business days.Please contact us first for a confirmation code and will ask UPS to pick up using our account.We never ship defected items but if any item got defected during shipping or any other reason will issue credit .

We can adapt any of the products on the website to your business needs.